All changes are handled through our "Swap" program. A Swap allows you to swap existing items for new ones, return items back to Districtt, or add new items to your space. Every customer is entitled to one free Swap a year and any additional are $98 per Swap – regardless of the number of items involved. If you’re interested in a Swap, contact your account manager to get started.
Please note that payments on an old item will not be credited to the retail price of a swapped item.
Many people get Districtt for the opportunity to try furniture IRL before they commit long-term. If you love your items and want to keep them, awesome! Your monthly furniture payments can go toward buyout and you'll never pay more than retail on any item. You can wait until the end of your plan to buyout or at any point during your subscription. Please note that if items are swapped, previous payments do not carry over to swapped items.
If you move while renting Districtt furniture and your new address is within our approved delivery zone, our team will move your Districtt furniture for $198. During your move you may swap, add, or remove items; any furniture change will be scheduled to happen on the same day as your move and comes with the requisite fee of $98.
Nope. All furniture delivered during this time is brand new
We do not offer a plan that is shorter than 3 months. You may have your items picked up before the end of your 3 month minimum commitment, but you will be charged a cancellation fee equivalent to the full 3 months of your plan.
Don’t stress, we know life happens! We offer upholstery on our items that is commercial grade and is made for living. We can typically get most stains out to make the furniture look as-good-as-new once we receive the furniture back at the end of your subscription. For more extensive stains or damages, pleaseso we can discuss and evaluate next steps.